Information We Collect

When you reach out for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery times, and budget expectations. This helps us deliver a service that aligns with your corporate needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device details, and how you navigate our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your preferences, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Mosaic Bench Studio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost care and implement suitable technical and organizational steps to guard it. This includes safeguarded data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no method of transmission over the internet is completely safe. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We utilize cookies and related technologies to enhance your online experience and learn how visitors interact with our site. Cookies enable us to retain your preferences and evaluate site performance.

You can manage cookie options in your browser settings. Note that turning off some cookies might impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only Mosaic Bench Studio and our site. We do not oversee the privacy practices of third-party sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this document.

We invite you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.